Privacy

DATA OF THE TREATMENT CONTROLLER

Company Name: Royal Residence Lifestyle S.L. (hereinafter, the “Company” or the “Responsible”).
CIF:B54446349
Address: Avenida Comunidad Valenciana, 2 Bajo C 03590, Altea (Spain)
Telephone: (+34) 965 84 05 13
Email for communications regarding data protection: info@rrlvillas.com

1.1 Applicable regulations Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46 / EC (General Data Protection Regulation), and in what does not contradict the aforementioned Regulation, by the provisions of the Spanish legislative framework on the Protection of Personal Data.

By providing us with your data, you declare that you have read and know this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed here.

The Company may modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Data Protection Agency. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that, where appropriate, are collected for certain products or services, if said access involves some specialty in terms of protection of personal data.

1.2 Data Protection Officer
The company does not have a Data Protection Officer.

2. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The processing we carry out on your personal data responds to the following purposes:

– Provide you with information related to the products and services offered by our company and detailed on this website and that could lead to professional referrals in the field of Real Estate Services.

– Carry out the contracting of our services by accepting the corresponding quote / order and/or signing a commercial contract.

– Send you by email and/or postal mail news and updates about our entity, as well as updates to our catalog of products and services.

– Manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of the Website.

– Channel requests for information, suggestions and complaints from interested parties for their management and resolution.

– Keep you informed, either by electronic means or mobile devices, of any information that may be of interest to you;

– Manage the sending of the News Bulletin to users who subscribe to it.

2.1 Retention period of your data
Personal data will be stored only for the period of time reasonably necessary taking into account the needs to respond to questions that arise or resolve problems, make improvements, activate your services and comply with the requirements of applicable legislation. This means that it can retain personal data for a reasonable period of time even after the interested party has stopped using the WEBSITE.

In the case of subscriptions, we will keep your personal data from the time you give us your consent until you revoke it or request the limitation of processing. In such cases, we will keep your data locked for the legally required periods.

3. LEGITIMATION AND DATA COLLECTED

The legitimacy for the processing of your data is the express consent granted through a positive and affirmative act (fill out the corresponding form and check the box accepting this policy) at the time you provide us with your personal data.

3.1 Consent to process your data
The legal basis for the processing of personal data of Users and/or Clients lies in letters a), b) and c) of number 1 of article 6 of Regulation (EU) 2016/679, of April 27.

– The User and/or Client has given their express consent for the purposes described that require the processing of the User’s and/or Client’s data, as well as, within the framework of a contractual or pre-contractual relationship for the attention of their request for information and /or execution of the provision of the service.

– The User and/or Client has given express consent through a positive and affirmative act (filling out the corresponding form and checking the acceptance box for this policy) at the time of providing us with their personal data.

3.2 Data Categories
The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, Email, as well as the IP address from where you access the data collection form.

4. SECURITY MEASURES
As part of our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of your personal data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, according to Art. 32 of the RGPD EU 679/2016.

5. TRANSFER OF DATA
No data transfers or international transfers of your data are foreseen, except for those authorized by tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires it.

6. USER RIGHTS
Any interested party has the right to obtain confirmation as to whether we are processing personal data that concerns them or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The person responsible for the file will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In accordance with current legislation, you have the following rights: right to request access to your personal data, right to request its rectification or deletion, right to request the limitation of its processing, right to oppose processing, right to portability of data. data and likewise, to revoke the consent granted.

6.1 How to exercise my rights?
To exercise your rights, you must contact the person responsible, requesting the corresponding form for the exercise of the chosen right. Optionally, you can go to the competent Control Authority to obtain additional information about your rights. The contact information for the exercise of your rights is the telephone number 96 584 05 13 and the email: info@rrlvillas.com Remember to attach a copy of a document that allows us to identify you.

7. CONSENT TO SEND ELECTRONIC COMMUNICATIONS
Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, completing the data collection form and checking the corresponding box “I accept the shipment of electronic communications”, you are giving express consent to send information about the Company to your email address, telephone, fax or other electronic means.